Privacy Policy
Last updated: Draft -- not yet reviewed
1. Information we collect
Account information you provide (name, email, billing details), server configuration and usage data needed to provide the service, and standard technical data (IP address, browser) collected when you use our website or customer portal.
2. How we use it
To provide and bill for the service, respond to support requests, secure accounts and infrastructure, and comply with legal obligations. We do not sell personal information.
3. Third-party processors
We use third-party payment processors to handle card and PayPal transactions, and may use email delivery providers for transactional and support email. These providers process data only as needed to perform their function for us.
4. Cookies
The customer portal uses essential cookies/local storage for authentication and session management. This marketing site does not use tracking or advertising cookies.
5. Data retention
Account and billing records are retained as long as needed to provide the service and meet legal/accounting requirements. Server data is deleted according to the cancellation and non-payment terms described in our Terms of Service.
6. Your rights
You can review and update most account information directly from the customer portal, or contact us to request access, correction, or deletion of your personal information.
7. Contact
Privacy questions can be sent to support@calibernode.com.