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Ports, tunnels and public access

An app being reachable in a browser does not mean every network service it exposes is reachable publicly.

ConnectionWhat to check
Protected public web addressApp’s supported HTTP/HTTPS behavior and proxy requirements
Direct public connectionAssigned IP, published ports, DNS and firewalls
Cloudflare Tunnel in BYOHSupported public web apps; not general public TCP/UDP forwarding
Tailscale / HeadscaleApproved devices, private DNS and private-network connectivity

WebSockets and RPC​

These names can describe different protocols. For an app integration, identify whether it uses HTTP/HTTPS, WebSockets, raw TCP or UDP, plus any required port and authentication. Do not assume arbitrary RPC traffic is covered just because a website opens.

Public mail and SFTP​

Public SMTP, IMAP and SFTP require an appropriate reachable network path. A normal web-only tunnel does not expose these ports. Use the connection recommended for the app, or ask support before deployment.

Firewalls​

A provider firewall, host firewall and application access rule are different layers. For BYOH, the panel’s host-firewall helper does not open your router or provider firewall. For a VPS, rules also need to agree with the guest operating system.

If an app is marked incompatible in the catalog, choose another supported connection instead of trying to bypass the restriction.